The Normal Aircon People Pte. Ltd. is committed to making www.thenormalairconcompany.com accessible and usable for everyone, including people with disabilities. We want all visitors to be able to access our information, contact us easily, and use our services without barriers.
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 as a reference for best practices.
ACCESSIBILITY STATEMENT
Our Commitment
We are working to ensure that our website is:
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Clear and easy to navigate
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Understandable across different devices
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Friendly for users with screen readers, magnifiers, or assistive tools
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Designed with readable text, simple layouts, and consistent structure
We believe accessibility is an ongoing effort, and we will continue to improve our site as we grow.
Steps We Are Taking
We take the following steps to enhance accessibility:
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Using plain, simple language wherever possible
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Ensuring text is readable and high contrast
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Structuring pages with proper headings and semantic HTML
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Avoiding unnecessary animations or flashing elements
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Regularly testing our pages for usability
As our website evolves, we will keep reviewing our features to identify and remove accessibility barriers.
Areas We Are Improving
While we always aim for a smooth experience, some parts of the site may still need refinement. We are actively working on:
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More robust support for assistive technologies
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Improved keyboard navigation
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Additional alternative text for all images
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Further testing of forms and interactive elements
We welcome feedback to help us prioritise improvements.
If You Need Assistance
If you have trouble accessing any part of our website or need information in a different format, we’re here to help. You can contact us in any of the following ways:
Email: thenormalairconcompany@gmail.com
Phone: +65 8989 1459
Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051
We will do our best to respond promptly and provide the information you need.
Feedback and Suggestions
Accessibility is something we take seriously, and your feedback plays a big role in helping us improve. If you encounter any accessibility issues, or if you have suggestions on how we can do better, please contact us directly. We appreciate every message and treat all feedback with care and respect.